Privacy Policy

Who we are & what this notice covers

Hello, we’re The Painted Pigs Company, we create art onto sculptures. We’ve been delivering art designs across the UK towns and cities since 2006. This Privacy Notice applies to information that we collect about you when you use or sign up for:

• Our website & online shops

Throughout this Privacy Notice, we’ll refer to our websites, online shops as Services. Below, we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

We are a “data controller” for the purposes of the Data Protection Act 1998 and the UK General Data Protection Regulation (UK GDPR) (“Data Protection Law”). This means that we are responsible for and control the processing of your personal information.

Please note that this Privacy Notice does not apply to any of our products or services that have a separate privacy notice. If you have any questions about this Privacy Notice, please contact us at info@paintedpigs.co.uk

Information we collect

Personal information we collect includes details such as your name, email address, postal address, telephone number, and credit/debit card details (if you are making a purchase or donation), as well as information you provide in any communications between us. You will have given us this information whilst registering for an event, placing an order on our website, or making a donation with one of our partners, or any of the other ways to interact with us.

We only collect information about you if we have a reason to do so, for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in the following ways: if and when you provide information to us, and automatically through operating our services.

We may collect, store, and use the following kinds of personal information:

1. Information that you provide to us to help us deliver our Services, including:

•   Name and job title
•   Contact information, including email addresses
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

1. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our products.
2. Information that you provide to us for the purpose of registering with us for event information and assets (for example, sponsors, artists, and learning and community groups);
3. Information that you provide to us for the purpose of registering to use our mobile application services, or subscribing to email notifications and/or newsletters.
4. Any other information that you choose to send to us.

We collect the following kinds of information automatically:

1. Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation.
2. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use using cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s Privacy Notice is available at: www.google.–com/privacypolicy.html
   
3. Our advertisers may also send you cookies. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact on the usability of many websites, including this one.

If you share your personal experience or the experiences of a friend or relative, we may also collect this information. If you provide us with any sensitive personal information by telephone, email, or by other means, we will treat that information with extra care and confidentiality and always in accordance with this Privacy Notice.

Data Protection Law recognises that some categories of personal information are more sensitive. Sensitive Personal Information can include information about a person’s health, race, ethnic origin, political opinions, sex life, sexual orientation, or religious beliefs.

We will only use this information:

• For the purposes of dealing with your enquiry, training, and quality monitoring, or evaluating the services we provide.
• We will not pass on your details to anyone else without your express permission except in exceptional circumstances. Examples of this might include anyone reporting serious self-harm or posing a threat to others, or children contacting us and sharing serious issues such as physical abuse or exploitation.

We want to improve how we talk to you and the information we provide through our website, services, products, and information. To do this, we sometimes use profiling and screening methods so that we can better understand our supporters, your preferences, and needs to provide a better experience for you.

Our partners may carry out targeted fundraising activities using profiling techniques based on the information that we hold about you. We may also work with third-party organisations who provide additional insight, this may include providing wealth screening information or general information about you that is publicly available.

This information can be appended to the information that you have provided, which allows us to use our resources more effectively by

better understanding the background of our supporters and making appropriate requests based on what may interest them and their capacity to give.

You can, of course, opt out of this activity at any time. To do this with the subject line, please stop the analysis of my data. To info@painted-pigs.co.uk.

Sharing information

We do not sell our users' private personal information.

We may, however, share your information with our trusted partners and suppliers who work with us on or on our behalf to deliver our services, but processing of this information is always carried out under our instruction. We make sure that they store the data securely, delete it when they no longer need it, and never use it for any other purposes. Some examples of where we may share your information are with our fulfilment partners who help to create and send information to you to reduce our costs, and with our partners.

We enter into contracts with these service providers that require them to comply with Data Protection Laws and ensure that they have appropriate controls in place to secure your information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards for your privacy:

We may share information about you with third-party vendors who need to know information about you to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information) and those that help us understand and enhance our Services (like analytics providers). We require vendors to agree to privacy commitments to share information with them.

We may disclose information about you in response to a subpoena, court order, or other governmental request. For more information on

How we respond to requests for information about Wild in Art users, please see our Legal Guidelines.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we will take reasonable technical and organisational precautions to safeguard and secure the information we collect online. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Our websites and app may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites. Please be aware that advertisers or websites that have links on our site may collect personally identifiable information about you. This privacy notice does not cover the information practices of those websites or advertisers.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

Your rights

You have various rights in respect of the personal information we hold about you – these are set out in more detail below. If you wish to exercise any of these rights or make a complaint, you can do so by contacting The Painted Pigs Company by email at info@paintedpigs.co.uk. You can also make a complaint to the data protection supervisory authority, the Information Commissioner’ 's Office, www.ico.org.uk

Cookies are a name for a small file, usually of letters and numbers, which is downloaded onto your device, like your computer, mobile phone, or tablet when you visit a website.

They let websites recognise your device, so that the sites can work more effectively, and gather information about how you use the site. A cookie, by itself, can't be used to identify you.

How do we use cookies?

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you come to our website and allows us to improve the user experience.

We use the categorisation set out by the International Chamber of Commerce in their UK Cookie Guide. We use all four categories of cookies

• Strictly necessary cookies are essential for you to move around our website and to use its features, like our shopping basket and your account.
• Performance cookies collect anonymous information about how you use our site, like which pages are visited most.
• Functionality cookies collect anonymous information that remembers choices you make to improve your experience, like your text size or location. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.
• Targeting or advertising cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. As such, if you visit our website, you may then be more likely to see adverts about our work on other websites as your browsing suggests that this is an area of interest.

Privacy Notice Changes

Although most changes are likely to be minor, The Painted Pigs Company may change its Privacy Notice from time to time. The Painted Pigs Company encourages visitors to frequently check this page for any changes to its Privacy Notice. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification through e-mail).